INDIGO ACCOUNTANCY LTD PRIVACY POLICY
Last updated: 7 September 2026
Indigo Accountancy Ltd (“Indigo”, “we”, “us” or “our”) is committed to protecting your personal information and respecting your privacy. This privacy policy explains how we collect, use, store and share personal information in connection with our recruitment services and our website. Indigo Accountancy Ltd is the data controller responsible for the personal information described in this policy and is registered with the Information Commissioner’s Office. This policy applies to candidates, prospective candidates, individuals we approach about employment opportunities, clients and prospective clients, referees and other professional contacts, suppliers, and visitors to our website.
WHO WE ARE
Indigo Accountancy Ltd is a recruitment agency and business specialising in accountancy and finance recruitment. You can contact us about the use of your personal information at:
Indigo Accountancy Ltd
Commerce House
18 West Street
Bourne
Lincolnshire
PE10 9NE
Company number 6602553
Registered in England and Wales
Email: [email protected]
Telephone: 07590 755076
PERSONAL INFORMATION WE COLLECT
The information we collect depends on your relationship with us and the services we provide. For candidates and prospective candidates, this may include your name, contact details, location, CV, employment history, education, qualifications, skills, professional memberships, salary or remuneration information, notice period, availability, career preferences and other information relevant to identifying and discussing employment opportunities. It may also include information obtained during conversations, interviews and other communications with you, information concerning applications or introductions we make on your behalf, feedback from clients and information provided by referees. You may voluntarily provide other information to us as part of your CV, correspondence or discussions with us. For clients and prospective clients, we may collect your name, job title, employer or business, business contact details and information relating to your organisation’s recruitment requirements and our relationship with you. For referees and other professional contacts, we may collect your name, job title, organisation, contact details and information you provide to us in connection with a candidate or recruitment process. For suppliers and other organisations with which we work, we may collect appropriate business and contact information relating to our relationship. When you use our website, technical information may also be generated or collected by our website, hosting provider or technologies used on the website. Further information about cookies and similar technologies is provided in our Cookie Policy.
WHERE WE OBTAIN PERSONAL INFORMATION
We obtain personal information directly from individuals when they contact us, send us a CV, speak or correspond with us, apply for a position, use our services or otherwise provide information to us. As a recruitment agency and business, we also identify and research prospective candidates who have not previously contacted us. We may obtain professional information from publicly available or professional sources, including professional networking websites, job boards, company websites, publicly available business information and other sources through which individuals make their professional information available. We may also receive information through referrals and recommendations, from clients, former or current employers, referees, other professional contacts and other recruitment-related sources where it is lawful for us to do so. Where we obtain personal information from another source, we process it in accordance with applicable data protection law and this privacy policy.
HOW WE USE PERSONAL INFORMATION
We may use personal information to provide recruitment and headhunting services; identify potential candidates; assess whether an individual may be suitable for an employment opportunity; contact prospective candidates about relevant opportunities; discuss career requirements and preferences; match candidates with vacancies; introduce candidates to prospective employers; manage applications and recruitment processes; communicate with candidates and clients; obtain and provide recruitment-related feedback; maintain relationships with candidates and clients; respond to enquiries; maintain appropriate business records; administer contracts and commercial relationships; protect our business and systems; establish, exercise or defend legal claims; comply with legal and regulatory obligations; and operate, maintain and improve our website and services. We will not use personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by law.
OUR LAWFUL BASES FOR PROCESSING
UK data protection law requires us to have a lawful basis for processing personal information. Much of our recruitment activity is carried out on the basis of our legitimate interests in operating a recruitment agency and business, identifying suitable individuals for employment opportunities, providing recruitment services to candidates and clients, developing and maintaining professional relationships and operating our business effectively. This includes identifying and approaching prospective candidates who may be suitable for employment opportunities. When relying on legitimate interests, we consider whether our interests are outweighed by the rights and interests of the individual concerned. We may process information where this is necessary to take steps at an individual’s request before entering into a contract or to perform a contract with that individual. We may process information where necessary to comply with a legal obligation. In circumstances where consent is the appropriate lawful basis, we will obtain consent. Where processing is based on consent, you may withdraw that consent at any time.
SPECIAL CATEGORY PERSONAL INFORMATION
Some information is given additional protection under UK data protection law. This includes information concerning health or disability, racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, genetic or biometric information used for identification, and information concerning a person’s sex life or sexual orientation. Candidates may sometimes provide this type of information in a CV, application, correspondence or during a recruitment process. Where we process special category personal information, we will only do so where there is both a lawful basis for processing the personal information and an additional lawful condition permitting the processing of special category information. We will only use such information where it is relevant and lawful to do so.
CRIMINAL OFFENCE INFORMATION
Where criminal offence information is relevant to a particular recruitment process, we will process it only where permitted by law and with the safeguards required by applicable data protection legislation.
WHO WE SHARE PERSONAL INFORMATION WITH
As part of providing recruitment services, we may share relevant candidate information with clients and prospective employers in connection with employment opportunities and recruitment processes. We use third-party service providers to operate our business and recruitment systems. These organisations may process personal information on our behalf and are required to protect that information appropriately. Our recruitment management and applicant tracking system is provided by Manatal. Candidate and recruitment information may be stored and processed within Manatal as part of our recruitment activities. Indigo Accountancy Ltd remains the data controller for this information and Manatal acts as a data processor on our behalf. We may also use providers of information technology, website hosting, communications, email, cloud storage, professional services and other business systems. We may disclose information where required by law, regulation, court order or a competent authority, or where reasonably necessary to establish, exercise or defend legal rights. If Indigo Accountancy Ltd or its business or assets are sold, transferred or reorganised, relevant personal information may be disclosed to parties involved in that transaction where lawful and appropriate. We do not sell personal information.
INTERNATIONAL TRANSFERS
Some of the technology providers we use process or store personal information outside the United Kingdom. In particular, Manatal stores customer data in the United States using Amazon Web Services infrastructure. Where personal information originating in the United Kingdom is transferred to a country that is not covered by an applicable UK adequacy decision, appropriate safeguards are used as required by UK data protection law. Manatal’s Data Processing Addendum provides for contractual safeguards for international transfers where these are required. Other technology providers may also process information internationally. Where this occurs, we take appropriate steps to ensure that personal information continues to receive the protection required by UK data protection law.
HOW LONG WE KEEP PERSONAL INFORMATION
We retain personal information only for as long as we reasonably need it for the purposes for which it is held, including providing recruitment services, maintaining appropriate candidate and client relationships, complying with legal and regulatory obligations and establishing, exercising or defending legal claims. Recruitment relationships may continue for a considerable period. A candidate may remain relevant to future employment opportunities after an individual recruitment process has ended, and our legitimate interest in retaining professional candidate information may therefore continue while there remains a reasonable recruitment purpose for holding it. We periodically review the information we hold. Information that is no longer required for a legitimate purpose will be deleted, anonymised or otherwise securely disposed of, subject to any legal or regulatory retention requirements.
HOW WE PROTECT PERSONAL INFORMATION
We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. Access to personal information is restricted as appropriate, and organisations processing information on our behalf are required to protect it appropriately.
WEBSITE, COOKIES AND ANALYTICS
Our website and the services used to operate it may collect technical information when you visit, including information necessary for the website to function securely and effectively. The website may use cookies and similar technologies. Some are necessary for the operation of the website, while others may be used for functions such as measuring website usage or providing additional website features. Where consent is legally required for a cookie or similar technology, it will not be used until the required consent has been obtained. Further information about the cookies and technologies used by our website, their purposes and the choices available to you is provided in our Cookie Policy.
MARKETING AND BUSINESS COMMUNICATIONS
Indigo Accountancy Ltd (“Indigo”, “we”, “us” or “our”) is committed to protecting your personal information and respecting your privacy.
AUTOMATED DECISION-MAKING AND ARTIFICIAL INTELLIGENCE
We may contact existing or prospective business contacts about our recruitment services where we have a lawful basis to do so. Where electronic marketing is subject to specific consent requirements, we will comply with those requirements. You can ask us to stop sending marketing communications at any time. An instruction to stop marketing does not prevent us from contacting you where communication is necessary for another legitimate purpose, such as an existing recruitment process, responding to an enquiry or administering a service.
YOUR DATA PROTECTION RIGHTS
We may use technology to assist with administrative, research, search, matching or other recruitment-related activities. Where we use automated processing, artificial intelligence or profiling involving personal information, we will do so in accordance with applicable data protection law. Where a decision based solely on automated processing would produce legal or similarly significant effects for an individual, the additional protections required by law will apply.
YOUR DATA PROTECTION RIGHTS
Depending on the circumstances and the lawful basis on which we process your information, you may have the right to ask us for access to the personal information we hold about you; ask us to correct inaccurate or incomplete information; ask us to erase your information; ask us to restrict its processing; object to particular processing; receive certain information in a portable format; and withdraw consent where consent is the basis on which information is being processed. You also have rights relating to certain forms of automated decision-making. Some rights are subject to legal conditions and exemptions and therefore do not apply in every circumstance. You have an absolute right to object to your personal information being used for direct marketing. To exercise your rights, contact us using the details in this policy. We may need to verify your identity before acting on a request.
DATA PROTECTION COMPLAINTS
If you have a concern or complaint about how we have collected or used your personal information, please contact us using the details in this policy. We will acknowledge, investigate and respond to data protection complaints in accordance with our obligations under applicable UK data protection law. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection. You do not have to complain to us before contacting the ICO.
CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy when our services, processing activities or legal obligations change. The current version will be published on our website and the date at the top of the policy will show when it was last updated.
CONTACT US
For questions about this privacy policy, our use of your personal information, exercising your data protection rights or making a data protection complaint, contact:
Indigo Accountancy Ltd
Commerce House
18 West Street
Bourne
Lincolnshire
PE10 9NE
Email: [email protected]
Telephone: 07590 755076